Can I Return My Verizon Phone

Instead of canceling a line you have the option of transferring the line to a new or existing account. Any idea if there is any other option.

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You can begin the Suspend Service process in My Verizon.

Can i return my verizon phone. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. Basically you can return the Verizon wireless product in two possible ways. Dont return a damaged or defective battery or phone with one eg a battery thats swollen leaking or too hot to touch.

You may return or exchange wireless devices and accessories within 14 days of purchase. You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. This is a good solution if you have a change in a family situation such as divorce death marriage or an adult child assuming payment responsibilities.

Returning merchandise does not terminate your service so youll need to contact us if you want to cancel your line. If I lost my phone do I need to return anything. Check your wireless carriers program specific information.

A restocking fee of 50 applies to any return or exchange of a wireless device excluding Hawaii. Per ost 201954 6. You can cancel your service.

If youre within 14 days of the purchase you can return the device without experiencing the Early Termination Fees though you will still be responsible for a number of additional fees. A 50 restocking fee applies to any return or exchange of a wireless device. A restocking fee of 50 applies to any return or exchange of a wireless device excluding Hawaii You are permitted to make one exchange.

If you are certain you want to cancel your contract you might consider buyout programs from. The fees associated with Early Termination are substantial so its smart to be sure about your purchase before you buy. You can upgrade to a new phone with Verizon once you have paid off 50 of its retail price under your device repayment programand return it in good working condition.

For early device upgrade visit our device payment FAQs. 05-03-2016 0148 PM. The store says they cant and if they do theyll charge re-stocking fees.

How to return a device or accessory. Now for the worst case scenario Verizon states it was never received and they bill you for the equipment. When a customer is not currently eligible for the device payment program there are several ways to qualify.

Not sure why cant they send the label in an email or allow to re-print etc. You may return or exchange wireless devices and accessories purchased from Verizon within 14 days of purchase. I called customer service and the rep told me that I can go to any verizon wireless store and they will process the return.

If a router about 200 if a tv box possibly 300 each and then you are square with verizon. As far as returning the devices unless you are within the 14 day return period you will either have to finish paying the devices off or pay the ETF if on a contract plan. Before packing your device make sure your battery is working properly.

If the account has returned payments and the payment options have been limited to cash only paying the balance in full every month for the next six months can reinstate eligibility. The first way by which you can return the product is by mail if you have purchased the product from Verizons official website. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges.

You will be billed through the end of the current billing cycle so you might as well wait till the day before the cycle ends to get the max use of your plan. A corporate store can take a dpp phone back that closed out due to marginal coverage as long as the phone is in good condition and the remaining agreement amount will be waived. Move a line to another account.

Verizons device installment plans last for 24 months so most people will have reached the 50 payoff mark after 1 year. And the second way by which you can return the product is by returning the product in-store. You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase.

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